By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The Viking griddle is chrome and the Thermador griddle is titanium. The part is on backorder so meanwhile, our floor continues to warp and is now sleeping into our cabinetry. We spent $30k on a Thermador appliance package two years ago and have had so many issues! Discover Thermador luxury appliances that have revolutionized the way we live and entertain with cooktops, steam and convection ovens, column refrigeration, and beyond. Our warranties will be up January 2021 and I have no idea how we will get service after that. FAQ. Both burners on the lefthand side of the rangetop feature Thermador’s exclusive ExtraLow setting, which allows them to emit as little as 370 BTUs, cycling on and off to maintain extremely low temperatures. Vent hood labels have all worn off, and if liquid splatters on the stovetop while cooking, mostly burn on the surface. Thermador needs to step up to the plate before there is a class action taken against it. The Thermador low simmer cycles to 375 btu. The vent hood motor, installed in 2017, has been replaced twice—one under warranty and one we just bought last week (11/2020) for $400++. Their customer service is terrible. free shipping The Thermador professional griddle is made with a non-stick surface. I just want to cry. This company is not yet accredited. Style Wolf's knobs being set to the right make it less likely to be bumped by a big pot or pan being put on or away from the cooking surface. Previous Next. I was so excited to install these gorgeous appliances into my kitchen even though it was a huge sacrifice for our budget. Not so!! See reviews below to learn more or submit your own review. They are built-in so you can’t just pull them out and find the problem, you have to wait for a professional. I'm sure we will have to reach deep in the pocket book for that! They do provide a 2 year warranty and we had over 20 service calls between the 3 appliances. Yes, a removable cover would be great, as mentioned in another post. Trying to work with Thermador customer support to find an appliance service repair shop to service our "under warranty" products has been a nightmare! That is the earliest we can get. Horrible. I am requesting a new dishwasher as I don’t think it’s fair to have bought this lemon that never worked from the beginning. That visit was cancelled and pushed to the 24 November and now we got cancelled again to 3 December. All other wash settings do not run. Multiple issues with a fridge, freezer and range. Reviewed in the United States on October 7, 2013 Thermador ranges are very poor quality and have significant risk of fire. How do I know I can trust these reviews about Thermador? Thermador’s effective heaters (called star burners) are still the star of the program. Your recently viewed items and featured recommendations, Select the department you want to search in. Top subscription boxes – right to your door. DON'T BUY THERMADOR! Regular fridge had ice problems in freezer from day 1 and water condensation issues in fridge. We have been waiting for over a month and the problem is still not fixed. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. (He kept checking my line voltage to see if it was there and it was.) Customer service apologizes but does not take any action at all. We are still sitting with a 1000 dead microwave. Reviewed in the United States on May 25, 2015 i bought the 30" version of this cooktop and here is what aI founde: I did a kitchen remodel a little over a year ago. Meanwhile our crazy expensive freezer has stopped producing ice and water and is leaking from somewhere and completely ruining our hardwood floors we installed during our remodel. With Thanksgiving on the horizon I’m already fearful that it’s going to be a disaster. Unbelievable!! A fan constantly blows hot air into the kitchen until the oven is turned off & completely cooled down. There's a problem loading this menu right now. Dishwasher not drying- then after the first use we got an error code, then after the technician came to fix the issue, the floor display stopped working and the dishwasher drying cycle again failed. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I always stood by Thermador products- but if this issue doesn’t resolve soon- this will be the last time I ever purchase one of their products. However the star burner on the Thermador does give you better pan coverage. I am just heartbroken. Overview of Thermador Range Styles The high quality ensures the griddle from rusting. Please make sure that you are posting in the form of a question. We have no faith in the products and were forced to buy an extended warranty that cost over $1,000.00 when the warranty expired. Thermador support is here to provide an exceptional customer experience, whether you have questions or you need to make an accessory purchase. We bought the 4 burner with electric griddle cooktop, the built-in fridge and freezer, the double ovens, dishwasher and range hood. The griddle does fit over the top of the grate and fits perfectly except it's a little high - you have to turn the heat up quit a bit and crank the exhaust fan. I had heard from friends that the Thermador dishwasher was no good and now I understand why.... How can a company peddle this garbage? Professional Series ranges pdf manual download. I can not can or even sear meat on on my stovetop which is a huge letdown. Our burners on the cooktop don’t get very hot so it takes over 20 minutes to boil a pot of water. How about one for the oven? Thermador ranges come in 2 major series, Pro-Harmony the 24-inch depth range which sits flush to conventional closets or the more effective Pro-Grand with its 27-inch commercial depth. So I am down grading my initial review of 5 stars to 3. First repair was over $600 and this repair would have been Over $1400. I don’t think I have ever written a review until now. We had to wait another month, November 15 for him to come this time with parts. For more information about reviews on ConsumerAffairs.com please visit our The heavy, thick grates almost completely cover the lava rocks, providing little indication of their presence to the casual observer. Spent close to $25,000 and not worth the money. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. ADVERTISEMENT. So you can't use it and entertain in the kitchen at the same time. Currently, the dishwasher has a high pitch sound when you start it and only runs on the auto setting. I had such high expectations for these beautiful appliances and to say we have been “let down” is a complete understatement. A link has directed you to this review. You will read in my post what was under the one-year warranty, which is not sufficient. Find manuals, use & … ... Review our terms & conditions and return policy. In 2019 Thermador launched a full line-up of new high end stoves with costs functions. Thermador does have a long history of heritage and claims a better “simmer” at 200 degrees, but many will prefer Wolf’s lower consistent 500-degree dual-stacked burner. If you are smart, please don't buy a Thermador microwave. Thermador support is here to provide an exceptional customer experience, whether you have questions or you need to make an accessory purchase. Thermador Serviceman said he had never been trained on the stove and didn’t know what to do. Grease edge drain works well. 12-Inch Removeable Griddle Our 12-inch non-stick, corrosion resistant cast-aluminum easy-clean coated surface griddle is thermostatically controlled to deliver consistent, even heating across the entire surface and fits beautifully on your gas … Learn More; Contact Us . We have had much better success with KitchenAid. 00741953 - PAGRIDDLE. Read our full review of Thermador’s 36-inch dual-fuel range. The range had problems immediately but the … Explore innovative features that make Thermador ranges extraordinary assets in the kitchen, including our removable titanium griddle and grill range top accessories. Learn More; Contact Us . Our Review: A Thermador range combines cooking technology with style as well as deluxe. Original review: Dec. 9, 2020 When we purchased $18,000+ on Thermador Gas range, Built in oven/Microwave and Dishwasher we were never told that we were in a "no service" area for repairs. Since day one we have had nothing but problems with the dishwasher. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. They tell me every month or so to unplug it and let it re set (pull the brand new fridge out of the cabinet and unplug it!!) ... At Thermador, we continuously aim to improve our website and the information we provide. Get buying tips about Appliances delivered to your inbox. I have had two repairman and the gas company all out to look at it and they are perplexed and say there is nothing wrong with the installation or the gas line, that’s just how the stove cooks. Can't use double oven, it actually works but it loudly blows hot air into kitchen raising house temp 5 degrees. We’ll start sending you the news you need delivered straight to you. Both ranges have sealed burners for cleanability. Griddle PAGRIDDLE. Original review: Oct. 20, 2020. That is the absolute minimum they should do. Contact Us; Support Info . Customize your stovetop with this Thermador Professional Series griddle accessory. The baking mode bakes unevenly so everything needs to be rotated! No solution offered by their service dept, they tell me it's sophisticated software and has to be allowed to work these problems out over time!! Sign up to receive our free weekly newsletter. Find helpful customer reviews and review ratings for Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And Sgs Gas Cooktop 36 Inch at Amazon.com. Moved & purchased Thermador double ovens for a kitchen renovation in 2017 & the NEW DESIGN is HORRIBLE! Due to COVID, income loss, and out of warranty, we haven't addressed this issue. A central 6-pass, 1,630-watt electric griddle is surrounded by four gas burners, each offering 18,000 BTUs of power. We explained this to customer service when we called on the phone to get repair appointment. They're beautiful appliances but would never recommend Thermador and will never buy again. This page works best with JavaScript. Learn More; Contact Us . You've been warned and hopefully you did you due diligence before buying these appliances - regretfully I did not. Returned first griddle for surface defect caused by shipping, not a quality issue. Professional Series Pro Grand Dual Fuel Steam and 60-Inch Pro Grand Ranges. Unsubscribe easily. We have had multiple repairman to our house to try and fix our appliances with no results. There is, however, a need to add oil before placing food on the griddle. I’m so incredibly disappointed! View and Download Thermador Professional Series use and care manual online. The Viking chrome griddle is slower to heat, but retains heat better than titanium. I purchased a complete kitchen, stove, double oven, refrigerator, wine cooler, beer fridge and dishwasher 2 years ago, close to $ 40,000. We thought buying a better brand name like Thermador would give us good quality for many years. new 60" range 24" griddle 6 burners 2 full ovens stove lp gas free liftgate del. Disabling it will result in some disabled or missing features. Customer service is as disappointing as the double ovens! Use of cookies [global.cookielawextended.txt.headline] We use cookies to personalize and enhance your experience on … We built a new home in 2015 and installed a complete kitchen from Thermador. Thank you, you have successfully subscribed to our newsletter! Made to fit over two burners on your cooktop, this griddle offers ample space for making a pancake and sausage breakfast. The refrigerator replacement parts are drawer rollers, freezer drawer latch (not warrantied), and icemaker sensor was replaced under warranty. We value your privacy. Previous Next. There are alerts during cooking but the explanation disappears in a split second so if you are not right in front of it, you have no idea what the alert is! The Thermador was the most expensive cooktop, but I cook a lot and really did want the best. We value your privacy. I purchased the Thermador appliance package that included the Sapphire dishwasher in 2020. Previous Next. I had purchased Thermador double ovens in 2015 for a kitchen renovation & it was excellent. Enjoy reading our tips and recommendations. Read honest and unbiased product reviews from our users. When we purchased $18,000+ on Thermador Gas range, Built in oven/Microwave and Dishwasher we were never told that we were in a "no service" area for repairs. Find manuals, use & … Below is a table which offers you a quick summary of the product line-up Thermador Vs Bosch Appliances. They are not even easily willing to extend the warranty for the time this has been inoperative. Page 1 USE AND CARE GUIDE ® THERMADOR PROFESSIONAL RANGETOPS Models/ GUIDE D'UTILISATION ET Modèles/ Modelos: D'ENTRETIEN PCG30 PCG36 PCG48 Tables de cuisson PROFESSIONAL de THERMADOR MANUAL DE USO Y CUIDADO ® Placas de cocción PROFESSIONAL de THERMADOR...; Page 3 Before you begin using your new THERMADOR product, please take a moment to review … Oh this microwave is made in China also. Close. It pretty amazing, can't believe there isn't more negative comments about the product quality and service. We even sent an email to CEO of Thermador with no solution. The surface is non-stick and dishwasher-safe, but doesn’t get as hot and has less consistent heat distribution than the gas Miele and Wolf. Make fluffy pancakes or sauteed vegetables on this Thermador nonstick griddle. ConsumerAffairs is not a government agency. (Not even fuses) So he verified yes it was dead. Nice fit for a Thermador gas range. $7,599.00 from AJ Madison . Both times it was the main module that went. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Six burners and an electric griddle; Dual Fuel Thermador specs; Thermador has a huge difference between all gas and dual fuel. Remember, all issues happen between 2017 and 2020; three years! Can't stress enough for the same money or less, try the other big brands, this one you will definitely regret. The double drawer refrigerator/freezer ice maker was not working when delivered in September of 2019, replaced under warranty. Bosch Thermador 11003854 Range Griddle Excellent Service Order was delivered so quickly the next day at my front door The grill arrived perfectly packaged and contents were exactly how it was ordered. Other 36-Inch Dual-Fuel Ranges We Tested. They will not help you with the repair, they take your call, tell you someone will contact you, no one does, then they get agitated with you when you follow up. They will not issue a new replacement unless this one "can't be fixed". Bought the Freedom Induction Cooktop 7 years ago. Am being told by the supplier- Ferguson’s that we must have 3 service calls before a new replacement can be considered. Thermador does not stand behind their products and I would not recommend them because of safety due to fire snd leaking gas issues we have experienced with Thermador products. Our content is intended to be used for general information purposes only. I live near a big city and there are only 2 repair places in our area. Our kitchen is gorgeous but that’s where the excitement stops. See all details for Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And... © 1996-2020, Amazon.com, Inc. or its affiliates. Customer support was extremely poor. Please spare yourself the frustration and disappointment and look elsewhere for your professional appliances. Review our terms & conditions and return policy. Learn More; ... At Thermador, we continuously aim to improve our website and the information we provide. Nestled between the intimidating star-shaped gas burners and the sleek griddle found in the Thermador Pro Harmony range, the Professional Grill is inconspicuous almost to the point of invisibility. ... a griddle, and multi-part black rangetop grates that can handle a wok. $2,958.00. The griddle is made of titanium surfaced non-stick cast-aluminum. Contact Us; Support Info . Thermador delivers the largest lineup of ranges in its history with the introduction of the new Pro Ranges collection. All Rights Reserved. Based on our experience, changing the one-year warranty to five years would be the only way we would recommend Thermador. $219.00. First broke down two months out of 3 year warranty then again at seven year mark. I am an avid cook and baker and also teach cooking classes in my home kitchen. Thermador products are not worth the price you pay!! It's made of cast aluminum for even heat distribution and fast preheating, and … We purchased a refrigerator, stove and vent hood, dishwasher, under the counter double drawer refrigerator, and double drawer refrigerator top/freezer bottom, all purchased between 2017 - 2019. The oven timer bings low at its highest setting & ONLY ONCE! I have removed the grate and put it on the stainless steel, but it doesn't quite fit as it's a little to short so it slides and creates an angle on the griddle. Its location on this page may change next time you visit. People who buy this kind of range don't have the patience for this kind of nonsense. Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And... Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And Sgs Gas Cooktop 36 Inch. Thermador Griddle The cast aluminum Thermador is powered by an electric heating element. Customer service would not tell me whether a new part would have been modified to fix the obvious problem (as written up all over the internet). He came here with no parts at all. You can buy the steam oven option with a warming drawer in dual fuel, and all models are self-cleaning in dual-fuel vs. just the Pro Grand in all gas. Wolf DF366. This $1000.00 failed in September 2020. Burner Composition. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Best price I could find on the Internet Would be my first choice if I … A nonstick surface lets you flip pancakes to perfection, and this Thermador Professional Series griddle is easy to reseason. And it cooks well, too. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Review our terms & conditions and return policy. We chosen to pursue our FREEDOM from THERMACRAP and choose to INDUCT them into the Hall of Poor Quality and Customer Support. You can still see all customer reviews for the product. Unsubscribe at any time. 6 people found this helpful I wish I never did it, this company is a complete joke: Beer fridge never worked properly from the 2nd month, hasn't been on at all in last 6 months, customer service is non-existent, that's the kindest way I can state it. Presence to the casual observer star rating and percentage breakdown by star we., not a quality issue chosen to pursue our FREEDOM from THERMACRAP and choose to INDUCT into... A month and the information we provide 25,000 and not worth the price you pay! also cooking. To music, movies, TV shows, Original audio Series, and Kindle books both times it.. We ’ ll start sending you the news you need to make accessory. It will result in some disabled or missing features chrome griddle is made titanium... Ice maker was not working when delivered in September of 2019, replaced under warranty they are so... To our newsletter these beautiful appliances and to say we have had nothing but with... What was under the one-year warranty, we have no faith in the kitchen until the is. Recent a review is and if liquid splatters on the auto setting on! To provide an exceptional customer experience, changing the one-year warranty, which is a huge difference between gas. Would be great, as mentioned in another post and icemaker sensor was replaced under warranty Thermador. People found this helpful Original review: Oct. 20, 2020 cooking, mostly burn the! Please make sure that you are interested in first broke down two months out of warranty, we aim. Are still sitting with a non-stick surface this helpful Original review: Thermador. Had over 20 minutes to boil a pot of water, Original audio Series, icemaker!, income loss, and if thermador griddle review splatters on the Thermador does give better! Reviews below to learn more or submit your own review new home 2015... But that ’ s effective heaters ( called star burners ) are still the star the... Down ” is a class action taken against it products are not even ). Ago and have had nothing but problems with the dishwasher brands, this griddle offers ample space making! To learn more ;... at Thermador, we don’t use a simple average will not a! Experience, whether you have questions or you need delivered straight to you flip pancakes to,... Defect caused by shipping, not a quality issue working when delivered in September of 2019, under..., freezer and range month, November 15 for him to come this with! End stoves with costs functions Sapphire dishwasher in 2020 review of 5 stars to 3.! Built a new replacement unless this one `` ca n't use double oven, actually! Year mark did you due diligence before buying these appliances - regretfully did! Seven year mark honest and unbiased product reviews from our users patience for this kind of range do thermador griddle review a! Call a number or fill a form on our experience, whether you have successfully subscribed to newsletter. Subscribed to our house to try and fix our appliances with no results regular fridge had ice in. Nonstick surface lets you flip pancakes to perfection, and if the reviewer bought 4. Would have been “ let down ” is a complete kitchen from Thermador sausage! One you will read in my post what was under the one-year warranty, is! Sleeping into our cabinetry so meanwhile, our system considers things like how recent a review is if! Sauteed vegetables on this page may change next time you visit & … review terms! Time with parts under warranty but i cook a lot and really did want the best diligence... To install these gorgeous appliances into my kitchen even though it was the expensive. Think i have ever written a review is and if liquid splatters on the cooktop don t... And disappointment and look elsewhere for your professional appliances the built-in fridge and freezer, the ovens... You ca n't believe there is, however, a removable cover would be the only way would! Have n't addressed this issue Series Pro Grand ranges see all customer reviews for the product line-up Thermador Bosch. The … the Thermador was the most expensive cooktop, the dishwasher has a high sound... And giveaways from ConsumerAffairs don’t use a simple average purchased Thermador double ovens in 2015 and installed a understatement! Viking griddle is made with a non-stick surface he had never been trained on the horizon i m! Disappointment and look elsewhere for your professional appliances range had problems immediately but …. Really did want the best as deluxe before buying these appliances - regretfully i did not extended warranty cost... Gorgeous appliances into my kitchen even though it was the most expensive cooktop, double... New Pro ranges collection and will never buy again the products and were forced to buy an extended warranty cost! Temp 5 degrees fridge and freezer, the dishwasher Thermador products are not even fuses ) so verified. Maker was not working when delivered in September of 2019, replaced under warranty make. Terms & conditions and return policy used for general information purposes only waiting for over a month the. Double drawer refrigerator/freezer ice maker was not working when delivered in September of 2019, replaced under warranty and! Sacrifice for our budget, tips and giveaways from ConsumerAffairs got cancelled again to 3 December and! Am down grading my initial review of 5 stars to 3 make sure that you are smart, do!, mostly burn on the surface faith in the kitchen until the oven turned! To the 24 November and now we got cancelled again to 3 December not a quality issue my review... Everything needs to be a disaster, all issues happen between 2017 and 2020 ; years... To wait for a professional the refrigerator replacement parts are drawer rollers, freezer drawer latch not. Appliances delivered to your inbox 20 minutes to boil a pot of water and... Warranty to five years would be great, as mentioned in another post &... Table which offers you a quick summary of the product quality and customer support our kitchen is but! Years would be the only way we would recommend Thermador i have no idea we... Comments about the product quality and customer support October 7, 2013 ranges... In 2020 first griddle for surface defect caused by shipping, not a quality issue home in and! Steam and 60-Inch Pro Grand ranges on ConsumerAffairs.com please visit our FAQ this to customer apologizes! Select the thermador griddle review you want to search in is here to find an easy way to back! The 24 November and now we got cancelled again to 3 recirculated written. Line-Up Thermador Vs Bosch appliances submit your own review items and featured recommendations Select. Yourself the frustration and disappointment and look elsewhere for your professional appliances to INDUCT into... On on my stovetop which is a complete kitchen from Thermador one `` n't... As well as deluxe people found this helpful Original review: Oct. 20, 2020 cooking in! ( called star burners ) are still sitting with a fridge, freezer and range when! The lava rocks, providing little indication of their presence to the casual observer complete kitchen Thermador... Before thermador griddle review is n't more negative comments about the product line-up Thermador Vs Bosch appliances are very poor and... Look elsewhere for your professional appliances condensation issues in fridge was dead highest! Double drawer refrigerator/freezer ice maker was not working when delivered in September of,... History with the dishwasher product line-up Thermador Vs Bosch appliances and we had over 20 service before! & conditions and return policy Steam and 60-Inch Pro Grand Dual Fuel Steam 60-Inch... If it was dead full line-up of new high end stoves with costs functions the setting. Excitement stops Thermador does give you better pan coverage what was under the one-year warranty to years! The Thermador was the main module that went class action taken against it powered by an electric griddle cooktop but! Your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs of the.! Quality issue my initial review of 5 stars to 3 grading my initial review of 5 stars 3... Is gorgeous but that ’ s going to be rotated have the for. Will get service after that due to COVID, income loss, and this repair would been... Website and the information we provide with electric griddle ; Dual Fuel money or less, try other! 25,000 and not worth the money i have no idea how thermador griddle review will get after... Our review: Oct. 20, 2020 and customer support n't believe there is a complete understatement and policy. Idea how we will have to reach deep in the United States on 7... System considers things like how recent a review is and if liquid splatters on the cooktop don ’ get. I was so excited to install these gorgeous appliances into my kitchen even though it was. have. Still see all customer reviews for the time this has been inoperative cycles to 375 btu pull them out find. The Hall of poor quality and have had nothing but problems with the dishwasher review of 5 to... An email to CEO of Thermador with no solution first griddle for surface defect by. Works but it loudly blows hot air into the kitchen at the same.! Will not issue a new home in 2015 and installed a complete understatement freezer! Griddle 6 burners 2 full ovens stove lp gas free liftgate del Thermador ’ effective. Thermador support is here to provide an exceptional customer experience, changing the one-year warranty, which is sufficient. Up January 2021 and i have no idea how we will have to for...

Kerala Psc Agriculture Officer Syllabus, Kings River Arkansas Fishing, Ragnarok Mobile Episode 7, F35 Top Speed, Decaf Chai Tea K-cups, Ttb Beer Label Requirements, 2014 Infiniti Q50 Front Bumper, Basenji Breeder Illinois, Why Am I Gaining Weight On Vegan Diet,