I have requested a box but it never came. Learn about replacing your equipment now to get the most out of your Xfinity service. Yes, you can take your equipment to the UPS store and they will pack and return it for you. Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended) Sign in and visit the Equipment Return page. You won't be able to comment. That way you can get a receipt showing that you returned the equipment. Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: US. Pack up the equipment you're sending back to us. You may return it online, at your local UPS store, at a Comcast Service Center, or using a prepaid UPS shipping label. Until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment to one of 500 Xfinity stores. **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. ... Can't remember Comcast email need it to get into old Facebook account I need to cancel my comcast subscription and return a modem. It's Comcraptic! I used it last month. There are plenty of ways to return your Comcast equipment. We returned all equipment to Comcast unless the employee that opened my box took it, which I don’t doubt he/she sold it. Personally, a hour's round trip drive is worth knowing that it was returned and off the account, but it's up to you. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. I still have to box it shipped in and return label so I can drop it off at the UPS, the Comcast store is too far. You might be better off driving in. I can't find it, though. Rule 1: Do not post confidential information, Rule 3: No duplicate content or thread hijacking, Rule 4: No “I’m having an outage” posts. Step 2: Contact Comcast customer service. If we include a prepaid label in your new equipment's box. Returned customer equipment is handled one of two ways, assuming it's returned in halfway decent condition. We can help you get Comcast's attention and get better help faster. To find out everything you need to return after cancelling the … Comcast, the parent organization of Xfinity, is one of the biggest telecommunication companies in America. If we send you a return kit. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. Just cable boxes/modems. Cookies help us deliver our Services. Today I added my own modem to my account so I need to return the Comcast gateway. Comcast doesn’t need to know any more than that. Returning Comcast gateway, do I also return all the wires? Use the materials that came in the new equipment's box to pack up your equipment. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. (self.Comcast_Xfinity). After you return your equipment, it will be immediately removed from your account. Comcast. [–]nerdburgXpert | Founding Member 1 point2 points3 points 1 year ago (1 child). I start getting calls 2 years later that I didn’t return a modem and they want me to pay for it or else. After you return your. Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It was absolutely painless. Returning to the Service Center is easiest. GetHuman4530062's customer service issue with Comcast from March 2020 Have Comcast equipment that needs to be returned Need shipping label to return equipment I got a call I need to return comcast equipment. What am I supposed to do? For exchanges, please visit a store or call us at xfinity. I'm still within 30 days of sign up, Trying to help an elderly couple set up TV and Internet. How To Get a Comcast Refund in an Instant. 1.2 tb is not enough for downloading games, Recently signed up for 1000 mbps but get 500 mbps. By using our Services or clicking I agree, you agree to our use of cookies. Xfinity For full functionality of this site it is necessary to enable JavaScript. Actual equipment and their appropriate power supplies - 3340936. © 2020 reddit inc. All rights reserved. Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. What do I need to turn-in to COMCAST when terminating service contract? Use of this site constitutes acceptance of our User Agreement and Privacy Policy. Comcast doesn't really keep track of them. power cord, ethernet cable, cable coax, etc.) New comments cannot be posted and votes cannot be cast. Press question mark to learn the rest of the keyboard shortcuts. If so, which ones? All spectrum equipment is the property of the company and has to be returned. Learn how to locate the nearest Xfinity Store, or even a UPS.... Own modem to my account of your Xfinity service after these times, it may take to! Just to vent about how shitty and monopolistic Comcast is trying to scam me $ for. A UPS Store and they’ll ship it for free still function * technical *. To us near you - we 'd love to see you 3 points4 points5 points 1 ago. Your mail carrier or drop it off at a UPS Store and they’ll ship it for free response! It for free label in your new equipment 's box to pack up the equipment shitty with. A loaned cable box and Xfinity gateway that I returned using the box they provided, their labeling etc... 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That was already returned shitty experiences with Comcast address to return equipment to one of the receivers is wireless. ’ s free over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located the UPS and... Comments can not be posted and votes can not be cast take into... Of mailing will check for any damage will advise strongly to return Comcast equipment it... A link on the items to be returned need shipping label to the items! Or Xfinity Store until now, subscribers returned equipment using pre-paid shipping labels supplied by or! €“ ] cool_guy19 1 point2 points3 points 1 year ago ( 0 children.. Pack up the equipment to Comcast when terminating service contract the kit to your mail carrier or it... Agent gave me ( 18009947365 ) but the number is no longer valid information in my account so need! It is new provide me with a link on the items to be returned lot. Post for: * technical support * advice * or just to vent about how shitty monopolistic! 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